Channel
Messengers
Beauty studio
AI employee case study: Mika
Service selection and preparing the client for an appointment.
What changed for the team
The administrator joins an enquiry where the service and preferred time have already been chosen.
Context
Before the implementation
The administrator spent a lot of time on repeating initial consultations.
Next step
Appointment confirmation
What stays with a person
Make the decision where negotiation, an exception, or real responsibility is required.
Scenario
How the process works
- 1
Receive the request
The AI employee takes the request through: Messengers.
- 2
Clarify the task
Asks questions by project rules and uses confirmed knowledge.
- 3
Prepare the next step
The AI manager helps choose a treatment, clarifies preferences, and collects the data needed for booking.
- 4
Hand off the result
Target next step: Appointment confirmation.
Verifiable facts
Where public facts end
The description reflects a working scenario without unverified numerical claims.
Next step
Take one repeating task out of manual work
Pick a real process, add company knowledge, and verify the result before go-live.