Company
Account
Users, billing, and all working projects in one place.
Platform
Build an AI employee around your process
Give AI your company's knowledge and rules, allow the actions it needs, and take repeating work off the team one task at a time.
What the business gets
Standard tasks follow one standard, do not depend on a particular employee's workload, and do not stop at a reply: AI can take the process through to an allowed action.
Order in the data
Each role gets only the context it needs
Knowledge, connections, and conversations of one process do not mix with another.
Process
Project
Its own members, knowledge, connections, channels, and work history.
Work
AI employee
A specific role with its own rules, knowledge, actions, and level of independence.
Launch
How to reduce the risk of error
Test on real tasks first, then give access to the live process.
- 1
Choose one job
Define a repeating task, a good outcome, and the situations a person must handle.
- 2
Hand over knowledge
Add documents, pages, tables, and facts the team already uses in the work.
- 3
Limit actions
Allow only the operations that are needed and require confirmation where the cost of error is high.
- 4
Test in practice
Run real requests, find gaps in knowledge, and confirm that exceptions are handed to a person.
- 5
Connect to the work
Assign the verified version to an available chat, integration, or phone line.
- 6
Improve from facts
Review conversations, actions, errors, and cost — and change what actually does not work.
Control
Control the result, not only the reply text
One source of knowledge
AI answers from project materials, and the team sees where information is missing.
The same rules in text and voice
The role does not change its logic when it moves from chat to a call.
Only allowed actions
Access to connected systems is limited by permissions and approvals.
A person joins with context
The conversation history is kept — the customer does not have to start over.
An error does not look like success
Logs show completed actions, tool failures, and reasons for handing off to a person.
Costs are visible
The team can see activity, usage cost, and problem scenarios.
Questions
People often ask about Braincore
What is an AI employee in Braincore?Open
It is a configurable software worker inside a project: it has a role, instructions, knowledge, voice, channels, allowed actions, and rules for handing off to a person.
Can I create several AI employees?Open
Yes. One project can hold employees for different roles and scenarios, while projects keep business contexts, knowledge, and integrations separate.
Which roles can I create?Open
The role is defined freely and is not limited to sales or support. What matters is a clear goal, available knowledge, a verifiable result, and safe limits.
Can AI perform actions in CRM?Open
Yes, if a supported CRM is connected and the action is explicitly allowed. For sensitive operations you can require confirmation by a person.
Do I need developers to start?Open
For a basic scenario — no: the employee, knowledge, and test conversation are set up in the interface. Complex integrations and custom processes may need a technical connection.
Next step
Take one repeating task out of manual work
Pick a real process, add company knowledge, and verify the result before go-live.